Shipping policy

Red Dog Riders Social Motorcycle Club Incorporated

Effective Date: 01/07/2024

At Red Dog Riders Social Motorcycle Club Incorporated, we strive to ensure that your orders are processed and delivered efficiently. This Shipping Policy outlines the terms and conditions regarding the shipping of our products.

Processing Time
Order Processing: Orders are typically processed within 1-3 business days after payment is received. Orders placed on weekends or public holidays will be processed on the next business day.
Order Confirmation: Once your order has been processed, you will receive an email confirmation with your order details and tracking information.
Shipping Rates and Delivery Times
Domestic Shipping (New Zealand):
Standard Shipping: 3-7 business days
Express Shipping: 1-3 business days
International Shipping:
Delivery times vary depending on the destination country and selected shipping method. International orders may take 7-21 business days for delivery.

Shipping rates are calculated at checkout based on the weight, dimensions, and destination of your order.

Shipping Methods

We offer a range of shipping options to meet your needs. During checkout, you can select your preferred shipping method from the available options.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track your order using the provided tracking number on the carrier's website.

Shipping Restrictions
We currently ship to most countries worldwide. However, some restrictions may apply to certain locations.
Certain products may have shipping restrictions due to size, weight, or legal regulations.
Shipping Address
Accuracy: Please ensure that your shipping address is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Changes: If you need to change your shipping address after placing an order, please contact us immediately at [your email address]. We will do our best to accommodate your request, but changes may not be possible once the order has been processed.
Delivery Issues
Delayed or Lost Orders: If your order is delayed or lost in transit, please contact us at [your email address]. We will work with the carrier to resolve the issue as quickly as possible.
Damaged Items: If your order arrives damaged, please contact us immediately at [your email address] with photos of the damage. We will arrange for a replacement or refund as appropriate.
Customs and Duties
International Orders: International shipments may be subject to customs duties and taxes, which are the responsibility of the recipient. These charges vary by country and are not included in the purchase price or shipping cost.
Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

Red Dog Riders Social Motorcycle Club Incorporated
Email: contact@rdrsmc.co.nz